How to Support a Friend Who is Struggling at Work 

Jun 23, 2023

In our careers, we all face moments of struggle and challenges that can leave us feeling overwhelmed and demotivated. If you have a friend who is going through a difficult time at work, your support and understanding can make a significant difference in their journey. In this blog post, we will explore practical ways to help a friend who is struggling with their job, creating a supportive environment where they can find comfort, guidance, and renewed motivation.

1: Show Empathy and Genuine Concern

Whether it’s a toxic boss or office politics getting to your friend, start by showing empathy and genuine concern for their situation. Let them know that you are there to support them and that their struggles matter to you. Take the time to actively listen and understand their frustrations without judgment. Validate their feelings and let them know that it’s okay to feel overwhelmed or frustrated by the situation.

If they reach out to you expressing their work struggles, set up a time to meet in person in a quiet space, this could be at their house, a small coffee shop or a local park. This will allow you to truly listen to them and gauge their body language. Your friend will likely appreciate the support you’ll be able to give them in person. 

2: Create a Safe and Trusting Space

Create a safe and trusting space where your friend feels comfortable opening up about their work-related challenges. Assure them that anything they share with you will be kept confidential. 

Encourage open communication and let them know that you are available to listen whenever they need to talk.

3: Offer a Listening Ear

Sometimes, all your friend needs is someone who will genuinely listen to them. Be that person. Allow them to vent and express their frustrations without interruptions.

Avoid offering immediate solutions unless they specifically ask for advice. Sometimes, they just need someone to hear them out and validate their experiences.

4: Provide Emotional Support 

During challenging times, your friend may be feeling emotionally drained. Offer them emotional support by letting them know that you believe in their abilities and that you have confidence in their potential. Be their cheerleader and provide reassurance that they are not alone in their struggles. Remind them of their past accomplishments and strengths to boost their confidence.

5: Help with Problem-Solving

If your friend expresses a desire for assistance, offer your help with problem-solving. Brainstorm possible solutions together and encourage them to think creatively about their situation. Provide a fresh perspective and help them explore alternative approaches to their work challenges. By involving them in the problem-solving process, you empower them to take ownership of their situation. Feel free to draw on some of your own work experiences if relevant. 

If your friend is leaning towards looking for a new job as a potential solution to the troubles they are facing at work, listen to their thoughts without judgement. It’s likely that your friend has thought about resigning for a while and is coming to terms with the idea. Try to remain neutral to this idea rather than trying to persuade them either way. Remaining neutral but supported will reduce the pressure they feel and give them time to carefully consider their next steps. 

6: Offer Practical Assistance

If you have relevant knowledge or resources, offer practical assistance to your friend. This could include sharing articles, books, or online resources that may provide insights into their specific challenges. Help them find training programs, workshops, or webinars that can enhance their skills or knowledge.

Be proactive in supporting their professional development. Perhaps suggest to them to get a career coach to support them as they navigate this hurdle in their career. Offer to introduce them to members of your network that may be able to help them. 

7: Encourage Self-Care

Remind your friend about the importance of self-care, especially during stressful times. Encourage them to take breaks, engage in activities they enjoy, and prioritise their well-being outside of work. Offer to join them in activities that promote relaxation and rejuvenation. For example, you could book a short staycation or a spa day. Participating in an activity like this will take their mind off the problems they are facing at work. 

Remind them that their mental and physical health should always be a priority. Encourage them to stay healthy by eating healthily, exercising regularly and practising meditation or yoga. 

8: Celebrate Achievements and Milestones

Check in with your friend regularly as they navigate challenges at work. You could perhaps meet up every fortnight for a catch-up. Be sure to find out how they are doing. 

Acknowledge and celebrate your friend’s achievements and milestones, no matter how small. Recognise their efforts and successes, as this will boost their morale and motivate them to keep pushing forward.

Celebrate their progress, growth, and resilience throughout their journey. 

9: Be Patient and Understanding

Remember that your friend’s journey to overcoming work struggles may take time. Be patient and understanding as they navigate their challenges. Avoid placing undue pressure on them or expecting instant solutions. Continue to be a source of support and encouragement, even if progress seems slow. If you find that they do not fancy doing the activities you normally pursue together try to gently encourage them to maintain normalcy in their personal life, but don’t pressure them as they might just need some time to focus on their career and how they will overcome the challenge they are facing.  

Conclusion

Supporting a friend who is struggling at work requires empathy, active listening, and practical assistance. By creating a safe and trusting space, offering emotional support, helping with problem-solving, and encouraging self-care, you can make a significant difference in their professional journey. It’s also mutually beneficial as you will learn from their workplace struggles and you will also develop your mentoring and soft skills. Together, you can help them regain their confidence and find renewed motivation to thrive in their work.

Image by Liza Summer from Pexels

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